FREQUENTLY ASKED QUESTIONS
Everything you need to know
about Adowla
Learn how customers, brands and service providers
can use Adowla for advertising, creative production,
bookings and marketing services.
What is Adowla?
Adowla is an Advertising, Media Production &
Marketing Services Marketplace where customers
and businesses can discover advertising,
creative production, studios, shooting locations,
presenters, influencers and marketing services
from one platform.
How can I order a service?
Browse marketplace categories, review service
details and samples, select your preferred
location, package and schedule, then submit
your requirement and confirm the order.
Can I see samples before ordering?
Yes. Providers can publish approved photos,
videos, portfolios and service samples so
customers can compare suitable options before
placing an order.
Can service prices change by location?
Yes. The same service, presenter, model,
studio or production service may have different
prices for different locations. Travel,
equipment, accommodation, extra hours and
other applicable costs may also affect the
final price.
How does scheduling and availability work?
Available dates and time slots can be shown
for applicable services. Customers select
their preferred schedule during booking,
subject to final availability and order
confirmation.
Does Adowla manage the service after I order?
For Adowla Managed orders, the platform can
coordinate provider assignment, scheduling,
production workflow, customer approval,
delivery, publishing or campaign execution
according to the selected service.
Can I become a service provider on Adowla?
Yes. Agencies, publishers, studios, production
houses, photographers, videographers, models,
presenters, influencers, shooting location
owners and other marketing professionals can
apply to offer eligible services on Adowla.
Can one provider offer multiple services?
Yes. A person or business may have multiple
provider roles. For example, a production
company may offer studio rental, video
production, photography and digital marketing
services from the same business profile.
How do payment and provider settlement work?
Customer payments, applicable platform charges
and provider settlements can be managed through
the Adowla order workflow. Settlement is handled
according to the order status, service terms
and applicable platform policies.
What happens if I need revision or approval?
Services that require customer approval can
include review and approval stages. Revision
availability depends on the selected service,
package and agreed order requirements.
What if there is a problem with an order?
Customers and providers can use Adowla support
for eligible order issues, cancellation,
disputes or service-related concerns according
to the applicable order and platform policies.